Customer Projects
Customer Projects & Machining Solutions | Mikron Tool
Partner with Mikron Tool's Technology Center on your most complex machining projects. From tool evaluation and process optimization to turnkey prototyping, our CrazyService Products deliver expert solutions for difficult-to-machine materials.
Customer Projects: Turning Your Machining Challenges into Triumphs
When you face a complex machining task—whether it's a new material, a challenging component, or a process that needs optimization—partnering with an expert is key. At Mikron Tool, we live for these challenges. What started as an in-house testing center has evolved into a world-class Technology Center, offering our decades of machining and tooling expertise directly to you through our CrazyService Products.
Our customer-centric approach means we build a dedicated team around your project. This team understands your needs, supports you from the initial request to final delivery, and ensures a seamless, successful collaboration.

CrazyService Products: Your Project, Our Expertise
Rarely do manufacturers have the spare machine capacity or personnel to test new tools, develop new processes, or produce prototypes.
CrazyService Products allow you to outsource these critical tasks to our specialists, keeping your production focused and uninterrupted. We offer a tiered suite of services designed to meet any project need.

1. Tool Evaluation
Are you using the best tool for the job? We test and identify the ideal standardized tool for your specific application and material. You receive a full report with tool recommendations, optimal cutting data, and measurement protocols, giving you security and proven know-how before you buy.
Services
- Determine the best standardised tool for the customer’s individual machining task.
 - Test the tool based on customer requirements.
 - Create a report with tool recommendations and tool evaluation.
 - Deliver cutting data and all relevant benchmarks for tool use.
 - Measurement protocols according to customer requirements.
 
Customer benefits
- Save on resources and machines: Outsourcing saves the production company valuable staff time and avoids using in-house machines for testing.
 - Security and expertise before buying: The results using tools by Mikron Tool for a specific application are documented using measuring protocols.
 - The user obtains optimum cutting data for the tool at no additional expense.
 
Project implementation: This project takes around two days.
Supplement: This package can be supplemented with packages 2 to 5.
Request a detailed offer including prices and timing at test.mto@mikron.com

2. Process Definition
To optimize a critical machining operation, we analyze your drawings or CAD files and define a new, improved manufacturing strategy using our CrazyTools. We provide a complete report with tool recommendations, cutting data, a CAD-CAM simulation, and the validated machining concept to improve your cycle times and quality.
Services
- We analyze the critical features or processes using drawings or CAD files. Then, we define a new manufacturing strategy with the appropriate tools from our range that will significantly improve your operational methods.
 - We will create a CAD-CAM simulation for you.
 - You will receive a report that contains recommendations for tools, cutting data, and the machining concept.
 - Optionally we do machining tests of the manufacturing strategy (subject to an additional charge).
 - Tools and cutting parameters are validated in the tests. An inspection of the tool and work piece will be carried out.
 - We will provide you with reports, measurement protocols, and CAM or NC files.
 
Customer benefits
- By using our CrazyTools, you will gain an optimized machining process.
 - Using efficient tools, you optimize your manufacturing process in terms of cycle times and machining quality.
 - You will gain new knowledge for future projects.
 - You won`t spend additional money to determine the cutting data and setting up the process. Leave that in our capable hands.
 - Fast results: make the most of our extensive experience and targeted approach.
 
Project implementation: Depending on the scope and complexity of the task, the time required for completing set-up is between one and two weeks.
This service can be supplemented with packages 3 to 5.
Request a detailed offer including prices and timing at test.mto@mikron.com

3. Tool life test
To make your process more economical and reliable, we conduct comprehensive tool life tests. This service provides the crucial data needed to calculate cost-per-part, identify savings potential, and establish process-safe tool change intervals, avoiding costly rejects.
Services
- Definition of lifetime for a defined tool.
 - Test the tool according to customer requirements.
 - Information for calculating the workpiece machining costs and the savings potential of the tools used.
 - Create a report with tool evaluation, tool recommendations, cutting data and relevant measuring data.
 - Deliver all guidelines for the use of tools including wear analysis and estimated tool life.
 - Measuring protocols according to customer requirements.
 
Customer benefits
- No tie-up of own resources: Outsourcing the lifetime test frees up staff working hours and machine capacity for series production.
 - Support with tool selection in terms of cost-effectiveness: By determining the tool life, it is possible to calculate the machining effort and costs per workpiece.
 - Identify savings potential thanks to a verified evaluation of the long-term tests with appropriate tool recommendation.
 
Project implementation: The time it takes to obtain useful results is between five days and one month.
This service can be supplemented with packages 4 to 5
Request a detailed offer including prices and timing at test.mto@mikron.com

4. Process Engineering
For complex challenges, we develop an alternative manufacturing strategy using newly developed custom tools combined with our standard range. This service focuses on significantly reducing cycle times, minimizing the number of tools, and improving final part quality, all validated with machining trials.
Services
- We analyze the critical processes using drawings or CAD files. Then, we define an alternative manufacturing strategy with newly developed tools (where necessary, in combination with tools from our catalogue) that will optimize your process. This with a focus on reducing cycle times, using fewer cutting tools, reducing process costs, and improving part quality.
 - We perform validation of the tools, cutting parameters, and machining strategy. This involves performing machining trials on the machine.
 - We produce a report that contains tool recommendations, valuations and cutting data for tool use.
 - We will provide you with CAM or NC files.
 - You will get recommendations on coolant, pressure, and tool clamping devices.
 - An inspection of the workpiece will be done.
 
Customer benefits
- Optimized machining processes: We will find the most suitable tools for your machining processes, taking into account the machines you have available.
 - Significantly improved component quality.
 - No in-house expenditure in terms of personnel and machinery. No need to invest in measurement and production equipment.
 - Our targeted approach delivers fast results.
 
Project implementation: Depending on the scope and complexity of the task, the time required to obtain concrete results is between three and five weeks.
This service can be supplemented with package 5.
Request a detailed offer including prices and timing at test.mto@mikron.com

5. Turnkey Solution & Prototyping
Have an idea for a new workpiece but don't know how to produce it? We develop the entire process from the ground up, including recommendations for machines, cooling, programming, and quality control. We manage the project transparently and can produce a prototype or pilot series for full process validation, saving you any investment risk.
Services
- Develop an overall process (including recommendations for machines, coolants, tool holders, workpiece clamping, CAD/CAM programming, quality assessment etc.).
 - Transparent project management in several modules for different decision-making processes with corresponding interim reports/meetings.
 - Production of a prototype resp. pilot series for product or process validation.
 - On request, customer training on the defined processes.
 
Customer benefits
- No in-house capacity or expertise required, either for engineering or manufacturing.
 - Benefit from external expertise in the field of machining to obtain a complete technology package including prototype.
 - Shorter implementation time than with own internal resources.
 - No investment risk: Save on expensive investment in engineering, tools, machines, measuring equipment and employees and benefit from a strong partner who takes over these tasks on your behalf.
 
Project implementation: Depending on the complexity of the task, the project duration can vary considerably and may take up to several months.
Request a detailed offer including prices and timing at test.mto@mikron.com

The Technology Center: Where Innovation Happens
Our Technology Center is the heart of our customer projects. It is a state-of-the-art facility staffed by a dedicated R&D team of tool specialists, engineers, and programmers who are shaping the future of machining, with a special focus on materials like stainless steel, titanium, Inconel, and cobalt-chromium alloys.

Our Resources, Your Advantage
- Advanced Machinery: A powerful machine park featuring various CNC machining centers, lathes, and turn-mill centers from our partner DMG MORI.
 - Precision Equipment: High-precision tool holders, advanced workpiece clamping systems, and a full range of coolants.
 - State-of-the-Art Metrology: Three-axis measuring systems, a scanning electron microscope, surface roughness testers, and rotating dynamometers for cutting force analysis.
 - Powerful Software: The latest generation of CAD/CAM software for accurate simulation and optimized CNC programming.
 
This combined expertise and cutting-edge equipment allow us to test, analyze, and optimize solutions with speed and depth that is often impossible to achieve in a production environment. By partnering with us, you gain the knowledge and confidence to purchase the right equipment for your future projects.
Contact us here to learn more about what’s possible with Mikron Tool.
